CUSTOMER CARE SPECIALIST (VIRTUAL) Job at Steven Lacey Concept Solutions, Chicago, IL

RzlWUXpheFRTMEp2eHBpMTlmSjJpWHpWR2c9PQ==
  • Steven Lacey Concept Solutions
  • Chicago, IL

Job Description

Remote Position - Start Immediately

Position Overview

Virtual Customer Care Specialist needed to provide exceptional customer support via phone, email, and chat. Join our remote team serving customers nationwide.

Key Responsibilities

  • Handle customer inquiries and resolve issues promptly
  • Process orders, returns, and account changes
  • Document customer interactions in CRM system
  • Escalate complex issues to appropriate departments
  • Meet quality and productivity targets

Requirements

  • High school diploma or equivalent
  • 1+ years customer service experience
  • Excellent communication and problem-solving skills
  • Proficiency with computers and multi-tasking
  • Quiet home office with reliable internet
  • Flexible schedule including evenings/weekends

Technical Requirements

  • Windows 10 or newer / Mac OS
  • High-speed internet (25+ Mbps)
  • USB headset for calls
  • Dedicated workspace

Compensation

  • $30-40/hour based on experience
  • Weekly pay available
  • Health benefits after 90 days
  • Paid training provided
  • Performance bonuses

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 25-30 hours/week
  • Shifts: 7 AM - 11 PM (various shifts available)
  • Salary: $30-$40 Hour

Job Tags

Weekly pay, Full time, Part time, Immediate start, Remote work, Home office, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Arcetyp LLC

Clinical Research Coordinator in Okinawa, Japan Job at Arcetyp LLC

 ...corp (C2C) candidates. Arcetyp LLC is looking for a Clinical Research Coordinator. This position is onsite and located in Okinawa, Japan. DUTIES AND RESPONSIBILITIES: Coordinates and participates in clinical research studies by performing a variety of complex... 

Avo

Class C Sprinter Van Delivery Driver Signing Bonus Job Job at Avo

Class C Sprinter Van Delivery Driver Signing Bonus JobAbout the role:As a customer delivery driver you will delivery our customer's grocery orders to residential and office buildings within the NYC Metro Area. Avo provides sprinter vans and a hand truck. You will... 

Washington Metropolitan Area Transit Authority

Web Developer Job at Washington Metropolitan Area Transit Authority

Web DeveloperJob ID:250457Location:VA - Metro Bldg At EisenhowerFull/Part Time:Full-TimePosting Open-Close05/22/2025-06/05/2025Union002Regular/Temporary:Regular**Job Description****Department Marketing Statement****The Web Developer is responsible for developing... 

Senior Home Companions Indiana

OPEN INTERVIEWS! In Home CNA, HHA, or Caregiver - Flexible Schedules Job at Senior Home Companions Indiana

 ...Description Please join us for open interviews on the days and times listed below. RSVP for the day and timeframe you plan on attending. If the listed days and times do not work for you, please call us directly at (***) ***-**** to set up an interview. Monday, June... 

Sodexo

Security Officer Job at Sodexo

 ...Location Name: P&G, ALBANY - 69150034 Location ID: 69150034 Security Officer Location: P&G, ALBANY - 69150034 Workdays/...  ...environment for all. ~0 -2 years of related experience ~ Private security or public police experience preferred ~ Additional Requirements...