Customer Service/Call Center Specialist Job at Kelly Services, Pasadena, CA

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  • Kelly Services
  • Pasadena, CA

Job Description

**Customer Service/Call Center Specialist | $20/hr | Pasadena, CA | 6-Month Temp Assignment** **Fluent in Spanish? Great with people? Let's turn your customer service skills into your next big opportunity!** Kelly Services is looking for a **bilingual (Spanish/English) Customer Service/Call Center Specialist** to join a **fast-paced, high-energy team** in **Pasadena, CA** . This is a fantastic **6-month temporary assignment** for someone with solid call center or customer service experience who's ready to level up their career. **What You'll Do:** + Manage a high volume of **inbound calls and emails** -be the friendly voice customers trust + Resolve inquiries quickly and professionally, leaving every caller with a smile + Maintain accurate, up-to-date records in the database + Partner with internal departments to keep operations running smoothly + Handle light admin work (filing, photocopying, stuffing envelopes) + Respond to all inquiries with empathy, accuracy, and professionalism **What You Bring:** + **1+ year** of call center or customer service experience + **Bilingual in Spanish - REQUIRED** + Comfortable typing **35+ WPM** + Proficient in **Microsoft Office Suite** + Strong communication, attention to detail, and organizational skills + Ability to pass a background screen upon offer **Schedule:** Monday-Friday, 8:00 AM - 5:00 PM **Pay Rate:** $20.00/hour This is a **hands-on, people-first role** where your problem-solving and communication skills will shine. **Ready to join a team that values your voice?** Send your resume to **Daisy** at **daid740@kellyservices.com** or call **562-471-7322** for immediate consideration. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly ® . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Job Tags

Holiday work, Temporary work, Local area, Immediate start, Monday to Friday,

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