Title : Epic Application Analyst
Visa: Any Visa except CPT, OPT, TN and H1B
Interview: Video
Location : Bronx, NY (Onsite)
Duration : Contract
Qualifications:
Application implementation, troubleshooting, and support; Application testing;
Related clinical or business experience;
Bachelor's degree or equivalent experience.
Epic certification in Research (Clinicals and Billing workflows) required
Candidate must have 3 years of experience with Epic Research Clinicals and Billing workflows and be certified.
Candidate must have 3 years of experience with Epic Billing Charging and Router Experience.
Epic Certified Research Analyst to help with existing applications build and enhancements support. Evaluates operational workflows and create system specifications from user requirements for incidents and requests.
Candidate must have experience with Epic Research Clinicals and Billing workflows and be certified.
Install new applications, new components, and upgrade existing applications. Configure application settings. Provide go-live and rollout support.
Support users on new applications, modules, and functionality.
Provide application troubleshooting support for the application(s), Epic Research.
Resolve the issue, forward it to the correct group for remediation, or elevate it to the vendor if required.
Assist with determining how a new system, upgrade, or new component can best meet the needs of the users. Analyze business/clinical needs and requirements.
Evaluate the operational workflow that is applied to the system. Create system specifications from user requirements. Create test plans and test new systems, version upgrades, and any system modification.
Document all outcomes of testing. Design database queries and create reports utilizing a report-writing tool. Monitor application issues and evaluate issues as they arise.
Write and maintain accurate and current documentation regarding application(s) supported by the team.
Participate in the maintenance of training materials and disseminate materials to users.
Provide timely, effective, and professional customer support on a 24x7 rotating basis.
Work with the help desk and support personnel on escalated issues to identify problems and resolve them.
Triage network, hardware, or workstation issues as required.
Analyze necessary application modifications and work with the appropriate Montefiore IT associate or the vendor to coordinate the modification. Act as a liaison to the vendor for Montefiore IT or the client.
Contact vendor to report escalations and obtain assistance with solving issues.
Assist with the coordination of vendor activities including hardware or software installation.
Montefiore IT is a professional services organization with a matrix reporting structure.
Associate's roles may differ depending on the project, however, their position and title remains the same.
Apply and join our team today! Requirements: - Must have your own authority - Must have your own truck - Must have an active CDL (or if fleet owner, driver(s) with active CDL)- Must communicate and be dependable We are highly experienced in working with new...
...community health work since 2010. We are looking for an Acupuncturist/Chinese Medicine practitioner to help our patients thrive. Acupuncture is our most popular offering, and our clinic is growing. We are a low-stress, high-quality, compassion-first clinic with a focus...
...Finance and Accounting InternSee What Were All AboutAs the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with...
Billing Clerk Location Remote in Michigan : Description: Why Work for Us? Workplace well-being is more important than ever. We are the... ...off (PTO), parental leave, paid holidays, insurance (medical, dental, vision, life, STD, LTD), flexible schedules , a 401k program...
...The ideal candidate for our Clinical Software Web Developer position has great communication skills, is self-motivated and passionate about... ...degree in Computer Science or equivalent education and/or experience ~1+ years of experience with dynamic web applications and...