Job Description

Intake Receptionist (Weekend) Are you looking for a meaningful weekend role in a dynamic and supportive team environment? Joyner Law is hiring! At Joyner Law, we specialize in compassionate and strategic criminal defense, with a focus on DUI cases. Based in Colorado Springs, with a remote location in Denver, we are committed to delivering exceptional client care and personalized advocacy. Why Joyner Law? • Comprehensive Training: Begin in-office for hands-on training to learn the ins and outs of our processes and systems. • Remote Transition : Upon mastering the role, transition to a fully remote position and weekend shifts. • Client-Centered Work : Make a difference by helping individuals through challenging times. • Collaborative Environment: Be part of a supportive team that values growth, professionalism, and service excellence. Who We’re Looking For You’ll excel in this role if you: • Have previous experience in reception, client service, or administrative work (legal industry experience is not required, it's a bonus). • Are a clear and empathetic communicator with a client-focused attitude. • Are organized, detail-oriented, and tech-savvy (familiarity with Microsoft Office Suite and CRM tools like Clio or Lawmatics is a plus). • Are reliable, professional, and capable of managing sensitive and confidential information. What We Offer • Competitive hourly pay. • Training and mentorship to build your skills and confidence. • Opportunities for growth and additional responsibilities within the firm. • A supportive and collaborative work culture. • Firm outings, adventures, and activities! Candidate must reside within commutable distance of Colorado Springs, CO. Responsibilities: As our Weekend Intake Receptionist, you’ll play a vital role as the first point of contact for potential and existing clients. Your responsibilities will include: • Answering calls and emails professionally, providing accurate information about our services. • Collecting and recording potential client information for case evaluations. • Scheduling client consultations and follow-ups in our calendar system. • Ensuring seamless communication between clients and the client concierge or attorney. • Supporting administrative tasks such as data entry and document organization. Qualifications: • Exhibits working knowledge of Microsoft Office and basic computer skills • Well-versed in taking telephone calls and handling stressful situations • Must have graduated high school, received a G.E.D. or equivalent • 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred • Displays impeccable interpersonal, time management, organizational, and customer service skills About Company: Joyner Law is a veteran-owned law firm that seeks to guide people facing some of their worst moments through the court system. Our goal is to give clients a voice and ensure that they come out better on the other side for having worked with us in resolving their legal matters. We have a collegial work environment and anyone joining our team will be expected to fit into that environment. We work as a team and do not tolerate the mistreatment of anyone in our office, for any reason. Excellent interpersonal skills will be required in your dealings both with your colleagues and clients.

Job Tags

Hourly pay, Remote job, Shift work,

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