Job Description

Company Background:

At Patch ( we are dedicated to making high-quality, affordable, and accessible childcare a reality for every family – regardless of their race, income, location, or profession. Our mission is to revolutionize the childcare experience for frontline workers across the nation. We understand that far too often, individuals working in factories, distribution centers, hospitals, and similar industries face the challenging dilemma of choosing between their jobs and their children. We're committed to changing that narrative.

What We're Seeking:

Patch is hiring an Operations Coordinator to help ensure our care spaces across the country (and growing every day!) run smoothly, safely, and efficiently. This is a part-time, remote position and an exciting opportunity to support the daily operations of a category-defining company redefining how families access care. You'll work closely with our team to make sure every Patch space is set up for success.

What You'll Do:

Site launches and inventory management

• Serve as project manager for the supply ordering and set-up of new site launches
• Set up all technology for new site launches (including site-specific webpages and phone systems)
• Oversee supply ordering and distribution across all locations
• Coordinate delivery schedules and ensure timely restocking of essential items

Facilities and technology management & maintenance

• Conduct regular facility inspections across all sites to ensure safety, cleanliness, and compliance standards
• Serve as primary point of contact to coordinate routine maintenance and emergency facility issues across multiple locations
• Manage relationships with contractors, vendors, and service providers for all sites
• Coordinate and oversee technology systems across all sites, serving as primary point of contact for technology issues
• Keep information up-to-date on site websites

Administrative support and compliance

• Maintain safety equipment at sites and and implement emergency preparedness protocols
• Ensure all facilities meet state safety requirements and regulations
• Assist in tracking and storing caregiver records such as immunizations, health and background clearances, certifications, emergency contacts, addresses, etc. in accordance with state guidelines
• Partner closely with Regional Care Directors and HQ team members to identify needs, solve problems, and ensure smooth operations across all sites.

Who You Are:

As the Operations Coordinator of Childcare Centers, you excel at the following:

• Project Management: Ability to coordinate multiple facility projects simultaneously across various locations
• Problem-Solving: Quick decision-making skills for emergencies and operational challenges
• Communication: Excellent written and verbal communication skills for coordinating with multiple stakeholders
• Technology Proficiency: Experience with managing various software systems & very comfortable learning new technology products

You likely have:

• 3+ years of operations, project management, or facilities management experience, preferably in multi-site operations
• Proven track record of managing vendor relationships and contracts
• Experience with budget management and cost center operations
• Ability to thrive in a fast-paced, dynamic environment
• US citizenship or work authorization

Next Steps:

If you're an operations or facilities professional who's looking to join an innovative company that's reimagining childcare for millions of American workers, we'd love to connect with you! We're looking forward to learning more about you.

The hourly rate for this role ranges from $23-$32.

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