Job Description

About the Organization

Center for Community Alternatives (CCA)  supports and builds power with people across New York State who have been affected by mass incarceration,criminalization and community disinvestment. Through a statewide network of direct services, advocacy and organizing, and by supporting the leadership of directly-impacted people, we advance civil and human rights for all New Yorkers. CCA works to build a world where everyone has what they need to thrive. 

 Why Join the Team?

At CCA,we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience, and geography.  Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. 

*This position requires day, evening, weekend, and holiday rotation shifts, as assigned.

Essential Duties and Responsibilities:

• Establishes and maintains rapport with each resident, treating each with respect and dignity and maintaining appropriate professional boundaries . Maintains a safe and supportive environment for residents, utilizing the resources of Freedom Commons to provide an environment of positive change.
• Greets and monitors all residents and guests entering and leaving the building.
• Conducts regular rounds throughout the facility and surrounding areas. Monitors security cameras. Conducts regularly scheduled safety inspections of the facility, including bedrooms/apartments, restrooms, common areas, and dining areas; maintains documentation of the safety checks; immediately addresses or reports any safety issues to supervisors.
• In an emergency, contact appropriate outside emergency response personnel (EMS, Police, Fire Department), and appropriately document the names of those contacted, the time of the contact, and the action taken in the staff communication logbook. Complete incident report and submit by the deadline. Conduct monthly evacuation drills and document such drills accordingly.
• Report incidents, accidents, and resident concerns or problems immediately via incident report and/or logbook.
• Coordinate and ensure the overall cleanliness and good order of the facility. Gather and maintain work order requests and submit them to maintenance. Performs light emergency duties.
• According to established organizational policy and procedure, conduct searches of clients suspected of introducing contraband into the facility; document findings and notify the supervisor.
• Provides support to the Freedom Commons Case Manager. 
• Performs conflict resolution, crisis intervention services, and supportive counseling to residents as needed. 

ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME.

CCA Website:  HERE

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